Bethany Mercer, Executive Director
“To care for those who once cared for us is one of the highest honors” – Tia Walker
Bethany Mercer has been the Executive Director at Heritage at Framingham since October 2018. She has been with the MAMHC family since February 2017 as the Corporate Director of Human Resources.
Bethany had been in the healthcare/senior living industries since 1992 and holds 23 years of leadership experience. She has held Executive Director roles in long term care facilities in both Vermont and North Carolina where she maintained Nursing Home Administrator licenses. Bethany holds a Bachelor of Science degree in Heath Management and Policy from the University of New Hampshire.
Bethany’s goal is to positively impact the way our world sees aging. She doesn’t think of it as spending her days at Heritage, but rather investing her days. Bethany takes pride in leading her team to ensure that the Heritage mission statement is, in fact, the day-to-day operational practice. She is very passionate about the non-profit difference Heritage at Framingham makes in the community.
“I love when I see that a Heritage team member who has been inspired to do more than what is expected of them when it comes to serving others and to work towards a common cause. It’s not just a job. It’s a calling!”
Outside of work, Bethany enjoys spending time with her three children, running, gardening, cooking, reading, and being outside.
Connect with Bethany: bmercer@HeritageAssistedLiving.org
Brendan Tedstone, Resident Care Director
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Brendan comes to The Heritage at Framingham recently, in October 2019 from our sister company, Mary Ann Morse Nursing & Rehab, in Natick where he started working in May 2014 as a floor nurse on the Cedar Unit. He was promoted to Nursing Supervisor and then to the Unit Manager on the Birch Unit, all at Mary Ann Morse in Natick. Brendan studied at Mass Bay Community College. He is a Licensed Practical Nurse as well as a Certified Dementia Practitioner. Brendan has worked in the medical field since 1989, when he was trained as an EMT as a member of the Hopkinton Fire Department.
“The favorite part of my job is interacting with our residents and families, especially learning about what the residents did prior to coming to The Heritage at Framingham. Their occupations, family lineage, past military experience and hobbies. These are all contributing factors to who they are as people now.”
Brendan enjoys spending time with his wife, Tina, and his two young children Ella and Brendan. Together they spend their free time in the summers at Prospect Harbor, Maine and Falmouth, MA. In the winters, he is an avid snowmobiler and can be found in Moose River, Maine as often as time and snow conditions allow. He is the Chairman of Hopkinton’s Select Board and is an active volunteer on numerous other boards. He enjoys watching the Red Sox, Patriots and Bruins.
Connect with Brendan: btedstone@HeritageAssistedLiving.org
Dominic Librandi, Resident Relations Coordinator
“Nothing grows inside your comfort zone.”
Dom started at Heritage in December 2018. Dom graduated from Nichols College in May 2018 with a degree in Business Administration and Hospitality Management. Dom has 10 years of experience in the industry and is very passionate about his work and the relationships he builds with residents and their families. Dom’s responsibilities include; marketing the Mary Ann Morse Family of Services, Supervising front desk reception, coordinating the move-in and move-out process for residents and their families. Dom also coordinates community outreach and specials events inside and outside the community. Dom also enjoys managing our social media pages so that families can stay in touch with their loved ones no matter where they may be located.
Dom enjoys traveling, spending time with friends & family, the beach, networking, and learning to cook new food. His favorite place to be on his day off is Chatham, MA.
Connect with Dominic: dlibrandi@HeritageAssistedLiving.org
Ken Demeo, Director of Community Development
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Ken Demeo has been Director of Community Development since July 2019. He has been in the senior living field since 2015. He left a successful career in technology to pursue something he was passionate about: helping the elderly and their families (helping those who once helped us). Ken had a grandmother who passed after a long battle with Alzheimer’s. Ken is responsible assist you with the admissions process beginning with your tour of our community. Ken is the main point of contact for those interested in learning more about our senior living community and continuum of care. Reach out to Ken schedule a tour and to find out more about our all inclusive pricing.
Ken is an empath. He enjoys meeting with families and loved ones to discuss the needs of the people they care for. “This community sells itself. The team I work with has made Heritage at Framingham what it is today. It is a warm, caring and loving community where everyone plays a part: residents and staff. This is what a true community is to me: Everyone in the building having the same goal of making sure our residents are enjoying the best quality of life possible.”
In his free time, Ken enjoys mountain biking, reading, yoga, travel and spending time with his wife, kids and 4 grandchildren.
Connect with Ken: kdemeo@HeritageAssistedLiving.org
Direct: (508) 665-5317
William McGrory, Program Director for Harmony Mental Health Services
Bill joined the Heritage family in 2017 but has been working in the field for over 25 years. Bill is a Licensed Independent Clinical Social Worker and holds a Bachelor of Arts degree and a Master of Social Work degree from Boston College. His favorite part of the job is being able to interact on a daily basis with the residents and watching them improve over time.
Bill also serves as a Board Member for Affordable Housing and Services Collaborative, Inc. where they provide housing for homeless veterans.
When Bill is not at work he enjoys spending time with his family and dog.
Connect with Bill: wmcgrory@HeritageAssistedLiving.org
Nancy Johnson, Homestead Memory Care Program Director
“Be kind, for everyone you meet is fighting a hard battle.”
Nancy Johnson joined Heritage in September 2018 as the Homestead Memory Care Program Director. She has worked in the senior living and healthcare industries for over 10 years. Nancy is a Certified Dementia Practitioner and also holds certifications as an Activity Professional. She has a Bachelor of Arts degree from Southern New Hampshire University.
Nancy’s favorite part of her job is spending time with residents and seeing them enjoy meaningful moments in their day. She also enjoys working with and building relationships with the residents’ families.
Outside of work, Nancy enjoys spending time with her family and friends.
Connect with Nancy: njohnson@HeritageAssistedLiving.org
Emma Schultz, Life Enrichment Director
Emma Schultz is the Life enrichment Director. While she just came to Heritage in 2018, she has been working in the field for years. Her favorite part of the job here is seeing the smiles on the residents’ faces as they enjoy the varied Activities. She takes the most pride in being able to put the residents’ wishes first.
Connect with Emma: eschultz@HeritageAssistedLiving.org
Nely Sanchez, The Club – Social Day for Seniors, Program Coordinator
Nely is the Program Coordinator for The Club at Heritage, a Social Day for Seniors. Nely started at Heritage in June 2018 and quickly transformed from a learner to a leader and educator in a very short period of time.
Connect with Nely: nsanchez@HeritageAssistedLiving.org
Christopher Reid, Executive Chef
“The most important single ingredient in the formula of success is knowing how to get along with people.” – Theodore Roosevelt
Chris started at Heritage in 2017 but has been in the culinary field for over 30 years. Chris graduated from The Culinary Institute of America (the CIA) not to be confused with the other CIA. Chris started his culinary career in New York and worked throughout New England working at many clubs, restaurants and assited living’s. Chris’ favorite part of the job is making the residents and family;s happy. When Chris is not working he enjoys playing soccer, watching sports, brewing beer, visiting breweries, gardening and most of all spending time with his family.
Connect with Chris: creid@HeritageAssistedLiving.org
Sabri was born in Algers and grew up in the South of France. Growing up Sabri worked in his family’s restaurant “Le Bleu” where his passion for culinary arts began. Sabri learned from the best as he worked along side his uncle, Kadr Daikha who most famous for his Mediterranean and sea food dishes.
At the age of 18 Sabri studied and took classes at La Villa des Chefs which means “House of Chefs”. He can speak 5 languages. At the age of 21 Sabri moved to Los Angeles where he worked as a Chef at Berri’s Café. Berri’s Café is an iconic destination in Los Angeles, serving an electric Mediterranean menu with a European atmosphere. While in LA Sabri also worked as a Private Chef catering in the homes of some of LA’s most well-known socialites. At the age of 28 Sabri was on the move yet again, this time he was on his way to Cambridge, Massachusetts. For the next 10 years he worked at the Charles Hotel as a culinary expert.
In 2014 Sabri joined the Mary Ann Morse Family of Services, as Sous-Chef at Heritage Assisted Living. Sabri’s passion and excitement for culinary arts was evident as residents and families quickly fell in love with his dishes. As Sous-Chef at Heritage Sabri prepares exquisite meals for our residents and guests. Some of his favorite dishes to prepare are Coq au Vin and Vea. Sabri takes great pride in his work and considers each dish to be an “experience”.
Brian Kelly, Director of Support Services
“Put your heart, mind, and even soul into your smallest acts. this is the secret of success.”
Brian Kelly, Director of Support Services, has worked for Heritage since 1996. Prior to coming to Heritage he worked at Mary Ann Morse Healthcare Center for 3 years. Brian keeps the systems, the grounds and the building in top-notch condition. He received his Certification in Food Service from Stonehill College. In his own words, his favorite part of the job is laughing and having fun with residents, staff and families. Brian is proud to share with residents and families that a lot of our staff have been here for 10 years of more! “That speaks volumes about our community.” Brian suggests that perspective residents and their families talk with current residents and staff when they are considering a senior living community.
In his spare time, he enjoys golf, darts, reading and spending time with his kids.
Connect with Brian: bkelly@HeritageAssistedLiving.org
Tracy Hulme, Administrative Assistant
“Live Simply, Laugh often, Love deeply”
Tracy has been part of the Heritage family since 2015. Tracy started as an Activities Assistant and proved herself in such a short time that she was promoted to receptionist, and before she knew it she was given the title of Lead Receptionist and currently holds the position of reception manager and administrative assistant. Tracy works closely with the leadership team to provide the best guest experience for our residents, families, and perspective residents.
“I love to work with seniors. Everyone at Heritage is just so friendly and kind. Heritage is not just a place to live, its home. We take pride in making our residents feel like they’re family.”
Connect with Tracy: thulme@HeritageAssistedLiving.org
Patsy Rose, Nurse
Patsy Rose is a Wellness Nurse with long experience in working with elder populations. She has been a nurse since 1986 and has worked at Heritage since 2007. Patsy has an Associates degree in Animal Technology from Holliston Junior College, a Bachelor of Science degree in Pre-Veterinary Studies from UMass Amherst, and an Associates in Nursing degree (Registered Nurse) from Mass Bay Community College. In her own words, Patsy says that her favorite part of the job is, “Working with the elderly and utilizing my organizational skills. I take pride in the fact that we have very happy, well-cared for residents.” On her own time, Patsy enjoys working in her yard and spending time with her mother and children.
Karen Skiesto, Nurse
Karen Reilly is a Wellness Nurse and came to Heritage in 2016, but has been working in the Assisted Living field for 20 years. She earned her Associates Degree in Nursing from Quinsigamond Community College and her Bachelor of Science Degree from Anna Maria College. Karen finds it especially rewarding to work with elders with cognitive impairment and enjoys making a difference. In her spare time Karen loves sewing, skiing, riding motorcycles and spending time with her granddaughter.
Ozra Majidi, Nurse
Ozra is a Wellness Nurse and has worked at Heritage since 2003 and part of our Nursing team since 2013. She became part of the Heritage family when she was in High School. She began as an employee of the Dining Department and worked for her certification as a Resident Care Assistant. Ozra realized that she found her calling in life- she loved helping and giving personal care to the residents so much that she went to school for her Nursing degree. She has her Associates in Nursing from MassBay where she won the Florence Nightingale Award. Ozra then continued her Bachelor’s in Nursing at Framingham State University. In her free time Ozra volunteers for her local pantry and teaches Sunday School and loves to spend time with her friends and family.